You won’t keep your customers happy if your organization is filled with people who are unhappy or unmotivated.
So how do you keep your employees motivated, engaged and happy? Make them feel connected to the results of the organization by showing them that their ideas count.
Cultivate Grass Roots Leadership
Often the people in the trenches are the ones in the best position to make critical decisions. They may either feel uncomfortable to express their ideas or are not encouraged to do so.
Encourage leadership at all levels of the organization by creating a culture which rewards independent thinking, supports ideas with resources and forgives mistakes.
Comments (0) Posted on Tuesday, February 19th, 2008