One of the most essential skills needed in handling people and situations is assertiveness. You are assertive if you are clear in letting others know about your expectations without any anxiety or hesitation. This is one area of development to be focused on when coaching executives. Many in management sectors confuse ‘assertiveness’ with ‘aggressiveness.’
What are some of the differences between assertiveness and aggressiveness?
If you are assertive you ask people of what you want directly and openly. There is an air of reassurance and confident around you at all times. While you do ask for your wants and preferences, you make sure to respect other people’s rights and you do not expect others to know what is on your mind without expressing yourself.